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Abacus believes the travel agency will continue to be the cornerstone of travel distribution in Asia. Besides continually innovating and developing content and solutions for travel agents, Abacus also empowers them with knowledge and skills to provide better service and convenience to their customers.
The travel management articles seek to educate the travel agents on the ways and measures they could adopt to retain loyal customers and increase their revenue opportunities. |
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| Customer service | Excellent service delivery distinguishes your agency from your competitors. How do you go about enhancing and improve the service in your business? In this Service section, we serve up tips and techniques to help you keep your service on the ball.
>more | | Last update:04 September, 2007 |
| Management | Successful businesses owe not so much to strategies or systems of the firm, but rather the successful management of employees. Enjoy these articles and resources on management and leadership that we have especially chosen for you. >more | | Last update:13 August, 2007 |
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| Marketing | New marketing techniques and strategies are covered in this section to help you harness the breakthrough ideas. Transform them into go-to-market plans designed to reap high ROI.
>more | | Last update:13 August, 2007 |
| Technology | Rapid changes in technology have forced every industry to re-think the way business is conducted. The travel industry is no exception. Here, read articles on how you can ride the change and harness technology for the benefit of your business.
>more | | Last update:13 August, 2007 |
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