Abacus Malaysia

Abacus Distribution Systems Malaysia Sdn, Bhd. (Abacus Malaysia) was incorporated in1989 as joint venture National Marketing Company (NMC) with Malaysia Airlines, Telekom Malaysia, Malaysia Association of Tour & Travel Agent (MATTA) and Abacus International Pte Ltd, as its shareholders.

Given positive business growth, Abacus Malaysia expanded from Kuala Lumpur to open regional offices in Penang, Johor Bahru, Kota Kinabalu and Kuching, increasing the headcount to more than 100 travel and technology specialists. To date, Abacus Malaysia has over 860 travel agents throughout Malaysia using its products and services.

Our Commitments

  • Developing and supplying our customers with innovative products that meet their business and technological needs.
  • Providing superlative service and support programmes which are benchmarks in our industry.
  • Bringing a global perspective to our customers' business while retaining our Asian heritage.

The Abacus core GDS functions provide complete travel-related information about schedules, availability, fares and related services, which can be quickly retrieved through a series of keystrokes. Seat reservations are made, airline tickets are issued and an entire spectrum of passenger information is recorded in just a few minutes. Beyond this, services from many different types of travel suppliers such as hotels, car-rentals, railways, can also be provided and booked.

Travel agencies use the information to advise customers about the entire spectrum of travel options: air, hotel, car rentals, cruises, tours etc. Abacus systems calculate fares, display availability status, issuance of tickets and provide a range of travel information like visa requirements, customs and health regulations, facilities for credit card validation, currency conversion and weather information.

Abacus provides comprehensive GDS services that include global travel-related information and efficient reservations functions as well as agency front, mid-office and back-office systems, producing valuable data analysis and management reports.


SUPPORT


Mailling Address
Abacus Distribution Systems (Malaysia) Sdn. Bhd.
No.47, Jalan 5/76B,
Desa Pandan, 55100
Kuala Lumpur, Malaysia.
Phone : 03-9145 2000
Fax : 03-9145 2001
Website: www.abacus.com.my

Abacus's Maps

Operating Hours
Monday - Friday: 8.30 am - 5.30 pm
Saturday: Closed
Sunday & Public Holiday: Closed

CUSTOMER RESPONSE CENTRE
Phone : 03-9145 2020
Fax : 03-9145 2021
Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

Operating Hours
Monday - Friday: 8.30 am - 6.30 pm
Saturday: 8.30 am- 1.30 pm
Sunday & Public Holiday: 8.30 am- 1.30 pm

Marketing and Sales
Phone: 03-9145 2144
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Operating Hours
Monday - Friday: 8.30 am - 5.30 pm
Saturday: Closed
Sunday & Public Holiday: Closed

Please click here for Abacus regional customer support and training.


CONTACT

KUALA LUMPUR
Abacus Distribution Systems (Malaysia) Sdn Bhd
No.47, Jalan 5/76B,
Desa Pandan,
55100 Kuala Lumpur, Malaysia.
Tel : (60-3) 9145 2000
Fax : (60-3) 9145 2001
SITA : KULNM1B
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
www.abacus.com.my
  PENANG
Abacus Distribution Systems (Malaysia) Sdn Bhd
Unit 2, Level 16, Menara UMNO,
128, Jalan Macalister,
10400 Pulau Pinang, Malaysia.
Tel : (60-4) 226 2755
Fax : (60-4) 227 6077
SITA : PENNM1B
E-mail : This email address is being protected from spambots. You need JavaScript enabled to view it.
www.abacus.com.my
     
JOHOR BAHRU
Abacus Distribution Systems (Malaysia) Sdn Bhd
Suite 316, Level 3, Pan Global Plaza
Jalan Wong Ah Fook
80000 Johor Bahru
Tel : (60-7) 227 0755
Fax : (60-7) 226 0757
SITA : JHBNM1B
Email : This email address is being protected from spambots. You need JavaScript enabled to view it.
www.abacus.com.my
  SABAH
Abacus Distribution Systems (Malaysia) Sdn Bhd
Block F33-3A & F33-5
Signature Office, KK Times Square
Off Coastal Highway
88100 Kota Kinabalu, Sabah, Malaysia.
Tel : (60-88) 486252
Fax : (60-88) 486254
SITA : BKINM1B
E-mail : This email address is being protected from spambots. You need JavaScript enabled to view it.
www.abacus.com.my
     
SARAWAK
Abacus Distribution Systems (Malaysia) Sdn Bhd
Suite L10-02 & L10-03,
Level 10 Lot 86 Section 53 Jalan Ban Hock
93100 Kuching, Sarawak
Tel : (60-82) 233 755
Fax : (60-82) 424 077
SITA : KCHNM1B
E-mail : This email address is being protected from spambots. You need JavaScript enabled to view it.
www.abacus.com.my